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The small "up" arrow in the icon indicates that Code42 (CrashPlan) is active and backing up your data. If Code42 (CrashPlan) is installed on your computer you will see an icon in your system tray (Windows - bottom right) or menu bar (Mac - top right): How do I know Code42 (CrashPlan) is working? Please contact the Service Desk if an exception is necessary. Exceptions can be made under special circumstances, after a one-on-one consultation. Can I back up data stored on an external drive?īy default, Code42 (CrashPlan) only backs up data in the "Users" folder - data stored on an external drive will not be backed up. Wake Forest will support the Windows and macOS clients for Code42 (CrashPlan). Which operating systems does Code42 (CrashPlan) support? Please refer to our Restore Data video for step-by-step instructions, or view the written instructions. Please note, you will need to log into Code42 (CrashPlan) on your new computer to begin backing up. Logging in is easy and can be completed with Google Single-Sign On. Please contact the Information Systems Service Desk if you do not see the Code42 (CrashPlan) icon in your system tray (Windows - bottom right) or menu bar (Mac - top right). If your computer is not registered with SCCM or Jamf, Code42 (CrashPlan) will not be automatically installed. The installation of Code42 (CrashPlan) is automatically pushed out to all faculty and staff computers on the Wake Forest domain. The Wake Forest University version of Code42 (CrashPlan) is available at no charge to all faculty and staff, not including the Medical Center. Your data is automatically backed up on a periodic basis and can be recovered easily in the event of computer failure other data access needs. Code42 (CrashPlan) is an automated online backup solution for data stored on your primary WFU-issued computer.